Membership Terms and Conditions Club 300
1.1 The Club: Club 300.
1.2 Commitment Period: The minimum term you are committing to remain a member of the Club from the Start Date of to the commitment period end date of (subject to extension if your membership is suspended).
2. Membership: You will only be permitted to use the Club facilities provided your membership is current and fully paid up or you have made payment arrangements acceptable to the Club.
3. Duration: When you join the Club you are agreeing to remain a member for the Commitment Period. If you choose to pay your membership fees monthly, your Club membership will continue automatically after the Commitment Period end date at the fee rate applicable to your membership type and category of membership at that date, but subject to termination in accordance with paragraph 7.2(b). If you choose to join the Club by paying your Commitment period or Annual membership fee in advance, your Club Membership will terminate automatically on expiry of the Commitment Period. Commitment periods for all memberships paid in full cover that full period and refunds are not provided.
4. Fees: The Club will set the level of fees and will review such fees periodically. The Club reserves the right to change the level of fees from time to time, but guarantees that your fees will not increase during your Commitment Period. For any changes to the monthly fee, we will give you at least 30 days written notice. The following fees prevail:
4.1 Joining fee; A joining fee may be payable as specified in your application form. Your joining fee goes toward the upkeep of the Club.
4.2 Other Fees; All other fees and prices for the sale of goods at the Club, Supplements, Body Stat Analyses, Merchandise, Personal Training and any other services will be set by the Club from time to time.
4.3 Should any membership fees not be paid within 30 days of the due date, the full membership fee for the remainder of the commitment period will automatically become due and payable in full.
5. Rewards points required and participant companies may change at any time and at the discretion of the Club and Companies involved.
6. Memberships which are on freeze return to the normal rate dictated by your membership category in accordance with 4.1 when the freeze comes to an end.
7. Termination by the Club: We may terminate this agreement in the following circumstances: (a) if you commit a serious or repeated breach of this agreement or the Club’s rules of membership and the breach, if capable of remedy, is not remedied within 7 days of receipt of a default notice; (b) If any part of your membership fee remains unpaid 30 days after its due date for payment, or (c) If you provide us with details which you know to be false when applying for membership and the false declaration would have reasonably affected our decision to grant you membership. If we terminate for any of these reasons, we reserve the right to retain a proportion of the money paid under this agreement, to cover any reasonable costs incurred. (d) If we have reason to believe you are misrepresenting the Club or cause any form of defamation against the brand.
7.1 You may also terminate this agreement if: (a) We permanently reduce the facilities or opening hours of the Club (b) We change the location of the Club; or (c) We close the Club for refurbishment for a period of more than 30 days at a time.
7.2 If you wish to terminate your membership you must provide 1 month notice, meaning 1 further payment after we receive your notice to cancel. Termination notice should be in line with clause 13.
8. Check In: You will require your mobile to check in at all clubs that don’t offer kiosk check in. On the odd occasion you don’t have your mobile with you we will manually check you in for your session.
9. Club Rules: The Club may amend the Club Rules from time to time in order to ensure the health and safety of members. Temporary amendments will be displayed in the Club. Permanent changes to the Club Rules will only be made after at least 30 day’s notice to members, except in the case of emergency.
10. Liability: Subject to paragraphs 10.1, the Club will not accept liability for any loss, damage to or theft of money, valuables or other personal property of members and guests. Property stored in lockers provided by the Club is stored at the owner’s risk and no liability for loss or damage thereto will be accepted by the Club.
10.1 The Club accepts liability for damage, accident, death, personal injury or other loss sustained by members or guests on the Club premises to the extent caused by its negligence or the negligence of its employees and agents (during the course of their employment and agency, as appropriate) unless that failure is attributable to: (a) Your own fault (b) A third party unconnected with our provision of services under this agreement or (c) Events which neither we nor our supplier could have foreseen or forestalled even if we had taken all reasonable care.
11. Health & Safety: Members must read all Health and Safety notices displayed in the Club and comply with their recommendations. Members must also by using the club accept the waiver that is provided on joining.
12. Sale of Club: In the event of the sale or disposal of the Club to another company or to any other person we may transfer your membership to the new owner and you will continue as a member of the Club and continue to pay your membership fees provided no changes to these terms or the Club rules having a material adverse effect on your use of the Club are made by the new owner. Any such disposal will not affect your contractual or statutory rights.
13. Notices: Notices from you to the Club must be in writing and addressed to the general manager at the Club. The Club reserves the right to require evidence of posting or delivery where it has no record of receipt or the date of any notice appears inconsistent with the date of receipt. In these cases the notice will be deemed not given unless such evidence is produced. Any notice handed to the Club must be receipted. Notices from the Club to you will be emailed or posted to you at your address in the membership records (or, where these terms permit, displayed on notice boards at the Club).
14. Personal Training: Personal Training, Semi Private Training, Nutritional Consultations and Programme packs are purchased on a non-refundable basis and will be referred to as ‘Personal Training’ for the remainder of this document.
14.1. Personal Training is non-transferable. Once a PT pack has been purchased, these credits will remain on your account and the Club has no ability to transfer these sessions to anyone else.
14.2 Personal Training packs or sessions must be purchased in advance to allow a booking to be created.
14.3 The Club holds the right to refuse to provide Personal Training either before or after a pack has commenced should (a) The Club or coach believe reasonably it is for the safety and best interests of both Club/Coach and Client. (b) The Club or Coach is in any way assaulted, insulted or threatened by the client or feels threatened by a third party in relation to the Client and clause 14. will be applied.
14.4 Personal Training packs must be used within 6 months from the purchase date. After six (6) months, the credits will expire.
14.5 Personal Training sessions must be cancelled providing ’12 hours’ notice or the session credit will be lost. Sessions can be cancelled via our Club App but you must also inform the coach directly. ‘No Shows’ will automatically lose session credits.
14.6. You accept Personal Training credits are purchased to be used with any coach representing Club 300 and are not purchased to work with a specific coach or employee.
15. Covid/Forced Closure: Should the Club receive no notification to take action on your account, you accept the position that the Club believes you are supporting the Club and the future of our community to continue to trade. Your normal rights (15.1) remain in force and no refunds will be provided.
15.1. In such cases you will reserve the right to cancel or freeze your membership in line with clauses (6) and (7.1).
15.2 The Club will do all it can to use innovation and technology such as virtual classes, and provide challenges to all members and clients who continue to pay fees and support our clubs.
16. Small Group Training: Back-to-back sessions should not be booked to allow everyone a chance to attend at our competitive price point. You may attend back-to-back sessions should availability occur at the time of the following session. You can book this in on arrival for the first session.
16.1. For your safety and for the effective delivery of a session you should attend the sessions in time for the demonstrations and warm up routine.
16.2. You must cancel sessions a minimum of 1 hour in advance but we encourage you to give as much notice as possible.
16.3 If you fail to cancel a session more than 3 times in any calendar month, we reserve the right to charge £10 using the card on your account. We will notify you of this charge and the reason why.